Matric
similar Certification (non-negotiable)
years Minimum: Relevant certifications such as ITIL Foundation, CompTIA A, Network and Security Ideal: Degree/Diploma
supporting Microsoft Exchange 2010 or higher. ITIL v2 Foundation Extensive experience supporting Active Directory
Microsoft Exchange 2010 or higher.
troubleshooting and problem-solving skills ITIL foundation accredited Reports to: Service Desk Manager
NCDA, NAHSE, NCSE, NCIE SAN an advantage ITIL Foundation EXPERIENCE Essential (6 – 7 Years) VMware vSphere
-Advantageous
Z/OS Scheduling Tools. Ticketing System. ITIL Foundation advantageous. Basic understanding and knowledge
within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to the customer service