provide technical assistance and support to end-users in a desktop computing environment.
Education
Linux is a plus.
and mobile devices
Hiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)
Overview on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for installations.
Assisting with first tier support when in the office.
Good trouble shooter
Desired Skills:
IT Support Technician
VoIP
Networking
Mikrotik
provide technical assistance and support to end-users in a desktop computing environment. Education & and Linux is a plus. Proven experience in desktop support or a related role. Strong knowledge of Office365 resolve hardware and software issues related to desktops, laptops, peripherals, and mobile devices. Install components. Conduct routine maintenance and repairs on desktops, laptops, and associated equipment. Replace or user manuals and documentation. Provide remote support to off-site or remote employees. Maintain an inventory
Responsibilities
Proven experience as a Support Technician backend application support or similar role, with a strong
provide basic and mid-level Desktop and network and basic server support to clients on various aspects servers/networking systems processes, desktop security, desktop, remote cloud computing, Microsoft 365
Engineer in conducting detailed investigations to support Quality with regards to field failures
Requirements:
MINIMUM REQUIREMENTS