responding and following up on all rescheduled calls and pending information Liaising with the various the contact centre operations in terms of taking calls, handling internal/external client queries as and advantageous Previous experience in cold calling in a call centre environment Own transport Ability to
responding and following up on all rescheduled calls and pending information Liaising with the various the contact centre operations in terms of taking calls, handling internal/external client queries as and advantageous Previous experience in cold calling in a call centre environment Own transport Ability to
Automotive Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in
West Rand
Requirements:
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
for an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for for an IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
Contributing to and driving sales by effectively calling clients Responsible for processing all correct communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za
Contributing to and driving sales by effectively calling clients Responsible for processing all correct R 4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za