experience, gained within the Financial Services / Banking industry
Exp with Lending
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
a Spanish Customer Sevice Host based in Ceuta. Due to the geographical locations we service, please note clients You will be responsible for: Responding to customer queries by telephone, email and online chats in pertinent information into relevant databases Customer relationship building & management Problem shift Handling and taking full responsibility for customer related queries Performing extra tasks given by
and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve will also need to update standard letters and documents for dealing with Customer queries.
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
experience in senior management roles within the banking industry, demonstrating a deep understanding of
Awaits: Executive Heads in Banking Are you a visionary leader in the banking sector , ready to take on experience in senior management roles within the banking industry, demonstrating a deep understanding of
Relief Blood Bank Technologist. The incumbent will perform routine testing functions in Blood Banks including verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and objectives Instrument and Laboratory Maintenance Customer relations Special Requirements: Job Specific Requirements Drive and Belief in the cause Interpersonal: Customer Service Orientation Relationship Building Communication Administrative Skills Principles of Excellence: Customer Service Orientation Ethical Behaviour Excellence Orientation
may arise. Key Performance Areas Transactional Banking Oversee the daily liquidity management and reporting outgoing and incoming payments in line with RAF standards Handle, process different types of direct debits petty cash expenditure journals. Review monthly bank reconciliations Review actual inflow and outflows requests Upload bank attachment journals Review and upload bank statement journals. Monitor bank statement reconciliation and calculation. Perform transactional banking administration for approval by Manager. Assists