QUALIFICATIONS Knowledge of service design, network configuration, and business impact of events and symptoms. Expertise in monitoring tools, ITSM tools, backup, and DR tools (HP Aruba, SolarWinds, ServiceNow). Fundamental knowledge of networking technologies (ex: Switching, Routing, Wireless and Vo
QUALIFICATIONS Knowledge of service design, network configuration, and business impact of events and symptoms. Expertise in monitoring tools, ITSM tools, backup, and DR tools (HP Aruba, SolarWinds, ServiceNow). Fundamental knowledge of networking technologies (ex: Switching, Routing, Wireless and Vo