achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating aspects of this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected effectively perform the job Makes decisions in a timely manner; shows good judgment about when to make comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi
a Spanish Customer Sevice Host based in Ceuta. Due to the geographical locations we service, please note clients You will be responsible for: Responding to customer queries by telephone, email and online chats in pertinent information into relevant databases Customer relationship building & management Problem shift Handling and taking full responsibility for customer related queries Performing extra tasks given by
Parts Buyer Boland Market-Related Salary
Requirements:
experience
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance Communicate effectively with internal and external customers. Perform other duties and assignments as directed Ability to scrub, dissect, and shape data, and create custom reports. Knowledge on WFM systems such as eWFM Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers Ensures scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures
Client is currently looking for a Bond Store and Customs Supervisor to join their team based in Paarden processes, documentation/administration Knowledge of customs regulations and procedure Be prepared to work weekends reports for required acquittals Completion of customs bill of entries at the end of the accounting period of customs excise account on a monthly and quarterly basis Verifying bill of entries for customs purpose purpose Act as company representative during Customs inspection and management of the whole inspection process
Our client has multiple channels for servicing clients and executing their transactions. The Consultant client experience. The Consultant role itself forms part of a longer-term journey; it is a feeder role into with the right company. This is done via various servicing channels i.e., inbound calls, emails, walk-in
Our client has multiple channels for servicing clients and executing their transactions. The Consultant client experience. The Consultant role itself forms part of a longer-term journey; it is a feeder role into with the right company. This is done via various servicing channels i.e., inbound calls, emails, walk-in
seeking to employ vibrant and motivated Service Administrator Customer Telephone Support Fields incoming internal standby line and escalate issues Liaise with customers and suppliers Open and close work orders as directed Manage deliveries and orders received Procurement Services Capture Job Cards for processing Capture supplier completion Raise quotation and costing Invoices for Customers Open and close work orders as directed Adminstration Administration experience Min 2 Years experience within a Service Industry Sound knowledge of HVAC Industry and practices
currently seeking a well experienced Low Pressure Services Mechanical Engineers to join our dyanamic Must
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) responsibility for the management of the secondary services contract for Western Cape Government. This is excellent customer experience. Client risk management. Management of all secondary services which includes and facilitation on all contracted secondary services. Development and delivery of training products the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain