analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
solving. Salary plus benefits like bakkie, petrol, cell, medical, pension and overtime Requirements You Wide range of PLC experience Also be able to do call outs, machine fault finding Industrial automation
equipment Robot programming, Robotic welding, assembly cells, body in white, jigs, conveyance systems, and lifting of Robotic cell requirements. Conceptualize and simulate Robotic welding and assembly cells. Simulation
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
Representative: External Sales Client relations Cold calling for new business quote generation at least 2 years
Key Responsibilities : Screening of all telephone calls and directing of inquiries Monitoring and following
administration involved Answering & Screening calls Relaying accurate messages to relevant department/person
Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services. Make