your primary responsibility will be to facilitate training sessions for employees within the retail knowledge of participants.
Job Duties:Team Support or capturing and processing. Facilitates training programmes and/or interventions in line
2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes Team Support or capturing and processing. Facilitates training programmes and/or interventions in line
work environment, manage team performance, facilitate training, and handle grievances and disputes Bachelor's
work environment, manage team performance, facilitate training, and handle grievances and disputes Bachelor's
templates, reporting mechanisms, and tools. Facilitate internal trainings and knowledge sharing on EandS with
templates, reporting mechanisms, and tools. Facilitate internal trainings and knowledge sharing on EandS with
and Development:
and spares) – Handling and facilitating warranty claims – Dealer training – Marketing campaigns including
requirements Facilitate daily stand-ups Ability and willingness to coach and give training to fellow colleagues