DBN002902-CR-1 Call Centre Agents - International Campaign Our client is looking for call centre agents willing
/>Responsibilities:
Consignment Management: Capture all consignments (inbound and outbound) immediately upon receipt. Ensure
Consignment Management: Capture all consignments (inbound and outbound) immediately upon receipt. Ensure
manner . Answer and screen all phone calls and direct such calls to correct staff members. Take messages
manner . Answer and screen all phone calls and direct such calls to correct staff members. Take messages
issue Update the ticketing system, ensuring the call has been logged and all notes, progress and required
issue Update the ticketing system, ensuring the call has been logged and all notes, progress and required
negotiation.
application as unsuccessful For any enquiries, please call 012 346 1950