Optimization/Improvement in IT Service Management (ITIL) with focus on TLM. Review and reporting of the practical experience with frameworks and guidelines (ITIL standards) relevant for IT Operations. Practical presentation delivery. IT Operational Experience as per ITIL. Project management experience. Agile Methodology
but beneficial in a cloud environment. - ITIL Knowledge: ITIL process knowledge and work experience. -
Requirements: Relevant IT degree or certifications (Togaf, ITIL) Proven track record in solution delivery and leadership
with GitHub Actions, GitLab, Terraform, Ansible - ITIL Processes: Knowledge of Incident, Problem, and Change
QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? - ITIL process knowledge and work experience. - At least
PostgreSQL in a cloud environment. Familiarity with ITIL processes and relevant work experience. Proficient
monitoring and auditing solutions Experience with ITIL processes (Incident, Change and Problem management)
COMMENCEMENT: As soon as possible QUALIFICATIONS/EXPERIENCE ITIL process knowledge and work experience At least 3 FuelledbyPassionIntegrityExcellence QUALIFICATIONS/EXPERIENCE • ITIL process knowledge and work experience • At least
Role requirements: Relevant IT degree and or Togaf, ITIL certification A demonstrated track record of delivering
Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and Shell, Tomcat, GitHub