inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty
a Decorating Centre in line with the required customer experience standards, effectively managing the products and quantity is delivered on time to the customer and the delivery vehicle is kept in a good condition
a Decorating Centre in line with the required customer experience standards, effectively managing the products and quantity is delivered on time to the customer and the delivery vehicle is kept in a good condition
pipelines for future requirements and delivery to customer satisfaction. Building an in-depth understanding and co-ordinating end-to-end talent acquisition services Developing a referral network and demonstrating
pipelines for future requirements and delivery to customer satisfaction. Building an in-depth understanding and co-ordinating end-to-end talent acquisition services Developing a referral network and demonstrating
Our client requires the services of a Senior System Administrator - Mainframe Operator . The Systems