investigations. Relevant Technical Qualification (Fitter & Turner / Boilermaker) Minimum 5 years experience
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
e, SQL Server
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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knowledge of specific platforms (Kubernetes, AWS services) for operational management of MuleSoft Integration positively contribute to platform feature and service designs. You will also automate tasks through appropriate delivers platform features, components of the service and solves complex technical problems with high knowledge of specific platforms (Kubernetes, AWS services) for operational management of MuleSoft Integration positively contribute to platform feature and service designs. Automate tasks through appropriate tools
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to
high standards of technical support and customer service. Respond to incoming calls and emails from clients authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to
A minimum of 3 – 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience Interpersonal skills Delivers top class customer service. Focusses on exceeding the minimum call centre
A minimum of 3 – 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience Interpersonal skills Delivers top class customer service. Focusses on exceeding the minimum call centre
Golden Gate Command Line (GGSCI), Golden Gate Cloud Service (GGCS), and Golden Gate Microservices Solid understanding / Kafka), GG Directors and Cloud Console Cloud Services GG Architecture Solid understanding of high availability