all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
quality concepts Ability to maintain the highest level of quality ad workmanship Market related
skills PC Skills including word and excel (basic level) Bilingual English and IsiZulu or Sesotho Sales
skills PC Skills including word and excel (basic level) Bilingual English and IsiZulu or Sesotho Sales
Kubernetes Security Specialist CKS). AWS Associate level Certifications. MuleSoft Certified Developer Integration