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Call Center Agents Wnted At Sabmiller Johanesburg Jobs in Randburg

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Sassa - Team Coach

Randburg  Negotiable

and managing a team of +- 20 agents

  • Coaching and developing agents through continuous one-on-one motivate agents through different forms
  • Quality management/improvement through call evaluations evaluations for each agent weekly
  • Ensure that all agents meet agent adherence and reach service levels
  • Set key performance indicators for agents and review agent performance according to KPI’s in conjunction Centre Manager on a regular basis
  • Assist in agent career development and identify training needs
  • Resolve

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    • Coida Consultant(workmen's Compensation) - 3 Months Contract - Randburg (gauteng) R10 - R12k

     Quest Staffing SolutionsRandburg  R10 - R12K

    - beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete

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    Consultant Compensation Randburg

     Quest Staffing SolutionsRandburg  R10 - R12K

    - beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete

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