At APP we provide managed services for end user computing, ICT resourcing, project management and consultation with some of the biggest companies in South Africa, across multiple industries and verticals. We are offering an opportunity with the successful candidate being responsible for accepting an
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
hrs per week What we are looking for: ➢ Matric or Grade 12 / Matric or Equivalent qualification ➢ Minimum preferably Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract outbound).
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – Inbound solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Requirements Completion of Grade 12. A minimum of 2 years’ experience in a call center environment. Language
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
DBN002902-CR-1 Call Centre Agents - International Campaign Our client is looking for call centre agents
is looking for Customer Care Consultants - Cold Calling This is a 12 months contract position. Must be travel to and from Parktown. Responsibilities: Lead calling customers using a given phone directory to sell present their benefits Generate sales by lead calling in a fast-paced environment You will be responsible targets and facilitate future sales Keep records of calls and sales and record useful information Persuade accurately in a computer system Requirements: Matric/Grade 12 1-2 years proven experience as telemarketer or