Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
skills Job Responsibilities: Servicing and Repair: Perform meticulous servicing and repairs on vehicles booked promptly of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client bookings, checking in customers, and conducting follow-ups to provide exceptional service. Administrative Duties: cards with accurate and detailed information on service/repairs, ensuring thorough documentation. Parts based on vehicle identification to streamline service processes. Production Planning: Demonstrate your
taking ownership of daily tasks within the workshop/service department, distributing tasks among technicians efficiency and customer satisfaction. Take ownership of the daily tasks in the workshop/service department urgency and technician capability. Service Coordination: Monitor the services being provided and stay updated introduced or discontinued by suppliers. Evaluate service quality and identify areas for improvement. Resolve Resolve issues related to the delivery of services. Client Interaction: Answer phone calls and emails promptly
sales and inspiring exceptional front-line customer service aligned with the company's core values of Responding to customer enquiries Establishing an immediate rapport with potential customers Closing rental deals Administering customer accounts Delivering excellent front-line customer service Working with all
sales and inspiring exceptional front-line customer service aligned with the company's core values of Responding to customer enquiries Establishing an immediate rapport with potential customers Closing rental deals Administering customer accounts Delivering excellent front-line customer service Working with all
specifications. Excellent customer service skills with a focus on customer satisfaction. Ability to work is a plus. Responsibilities: Greet and assist customers professionally. Present features and benefits and maintain a customer database. Collaborate with team members for a seamless customer experience. Participate
looking at recruiting a Sales Co-Ordinator to service their clients in retails and franchises in Gauteng of stores / restaurants Accurate Processing of customer accounts Preparing quotations for key accounts within the company to develop new products & services Monitor stock levels Follow up with production
following essential functions and duties: Customer Service by means of counter sales, quotations, and Relationship with workshops and excellent client service Stock take General support functions as required