Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons when operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
locations and sundry space and media within The Centre. This includes direct sales of court space, indoor also assist with conceptualizing and implementing centre wide exhibitions and events, negotiation with potential assist in conceptualizing, coordinating, and selling centre-wide exhibitions and to ensure that all such events external promotions are successful in enhancing the Centre's brand, potentially increasing quality foot traffic furniture, display material etc and always enhance the Centre shopper's experience To attend to all incoming
locations and sundry space and media within The Centre. This includes direct sales of court space, indoor also assist with conceptualizing and implementing centre wide exhibitions and events, negotiation with potential assist in conceptualizing, coordinating, and selling centre-wide exhibitions and to ensure that all such events external promotions are successful in enhancing the Centre's brand, potentially increasing quality foot traffic furniture, display material etc and always enhance the Centre shopper's experience To attend to all incoming
essential Experience in managing debtors within a call centre environment. Job description: Duties will include
Reporting, and Investor Tools. Their proposition is centred on the provision of high quality, independent investment
Reporting, and Investor Tools. Their proposition is centred on the provision of high quality, independent investment