The NOC Supervisor plays a pivotal role in supporting the NOC Manager in ensuring the smooth operation and support of Reflex Network infrastructure and end-user IT services. This position involves overseeing the daily activities within the Network Operations Center (NOC), supervising NOC agents / en
The purpose of the Head of End User Computing or Desktop Support is to oversee and manage the operations of the desktop support team, who provides technical assistance and support to end-users within an organization to ensure they are productive and efficient. The primary responsibility of the Head
appropriate management reporting. Contribute to the implementation of an effective product library, document