Product & Support Developer (Python)
Johannesburg (Hybrid)
Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication
Providing 2nd line application support for internal Tracker customers. Keep track of issues raised and RESPONSIBILITES: Will be part of a dynamic Application Support team of self-motivated individuals. Ensure that Application Support scope to the Development Support Team when needed per the “Development Support Ticket follow-ups on tickets escalated to the ‘Development Support Team” until resolution SQL query writing for incident knowledge and expertise with other Application Support Analysts & Service Desk Team to enhance the
Join our client in a versatile team as an IT Support Technician You will be at the forefront of providing providing effective and efficient technical support to both internal and external end-users. Your responsibilities from diverse backgrounds, providing an excellent support system for professional development. They prioritise industry advancements. If you're passionate about IT support, troubleshooting, innovation, and making a meaningful career in IT. Technical Support Provide timely and effective technical support to end-users, resolving
Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
nd line software application support Working in a global team supporting our client's products Communicating training where required OFFICE BASED Covering support hours on both day and night shifts on a rota basis: the department, mitigating risks and providing support and escalation point to other members of the team Significant experience in a similar application support role, preferably for a complex ERP system Strong teams Demonstrable experience in a similar IT support role, including: Strong MS SQL Server database
Day-to-day/ongoing management and monitoring of helpdesk Manage and actively maintain IT service provider
Establish an ITIL-based MIS support process for users, covering helpdesk, ITSM ticketing, troubleshooting relevant experience, including a minimum of 8 years supporting and maintaining Microsoft systems and databases
Drill Rig. Drilling of support units by means of Access Rig. Drilling and of support of strike drives and Housekeeping. Development Support Standard. Quality blast enabled by effective support. Ensure that mechanical emergencies. Make sure the development end is safe, support early entry and exit inspections, bar face. Participate members. Support team members in the section and logistics support team if they require help. Support the Supervisor in identifying material requirements. Support efforts to overcome operational problems in the