authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center - Drivers speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center - Drivers speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
we have established relationships with industry leaders and a vast majority of our business is repeat business individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core environment, possess excellent customer service ability being able to handle customers well and have strong focus
we have established relationships with industry leaders and a vast majority of our business is repeat business cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership their team to excel and exceed targets. Applicants must have 2-3 years prior experience as a Call Centre
We have an opening for a Call Centre Nurse Consultant to join our Clinical team who will be the liaison Healthcare service Effective Customer Service delivery Deliver an effective call centre service achieve achieve member satisfaction Responsible for incoming calls from Network GP rooms and members Clinically assess member visits to a provider Ensure efficient Customer Service and compliance with agreed SLAs Manage and costing factors are maintained Ensure that all calls and cases are fully and clearly recorded on the
Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant personnel in a professional additional support to the contact centre operations in terms of taking calls, handling internal/external client
Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly responding and following up on all rescheduled calls and pending information Liaising with the various sales channels, support staff, internal/external customers and other relevant personnel in a professional additional support to the contact centre operations in terms of taking calls, handling internal/external client