This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY relationship with each individual who is part of the call center structure. Document performance agreements for daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering planning & managing the daily running of the call centre operations. • Meeting performance targets
Direct Marketing Administrator/Supervisor – Call Center based in Port Elizabeth. A wonderful career opportunity external sales and managing a team essential. Call center experience advantageous. Xhosa and English speaking implementing outbound call centre sales strategies. Oversee and assist with call center operations and provide Branch Manager. Provide training and coaching to call center team leaders and agents. Track and manage performance
The OPPORTUNITY: An exciting opportunity currently exists for matriculants entering the work force As a rapidly expanding, award-winning marketing company, we are constantly seeking the very best talent to join our team. We are currently offering an amazing growth opportunity for the right person. F
THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY relationship with each individual who is part of the call center structure. Document performance agreements for daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Direct Marketing Administrator/Supervisor – Call Center based in Port Elizabeth. A wonderful career opportunity external sales and managing a team essential. Call center experience advantageous. Xhosa and English speaking implementing outbound call centre sales strategies. Oversee and assist with call center operations and provide Branch Manager. Provide training and coaching to call center team leaders and agents. Track and manage performance
touches, freeing people from limitations. We will be calling all government workers and offering them products products, we have an exsiting data so no cold calling. Making calls Handling objections Taking down information working with government workers. Previous 1 year call center experience. Matric Certificate Basic And Communication
business meetings booked by our professional call center and introduce our diverse range of products Meeting existing clients to identify new opportunities. Cold call on occasion to further create opportunities Meet