Upgrading Site Network connectivity and site visits Day to day IT support on Service-Desk – hardware and software and follow ups IT Procurement Required from time to time, travel to nearby branches for onsite support
Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new Update monthly. Monthly reports by the 2nd working day of the new month. To initiate value-added projects customers. Execution of emails, replies within 1 working day Contract documents, check end dates and renewals
Bi-Monthly call to all non DP / DC customers per month 1 day per month dedicated solely to cold calling / new Update monthly. Monthly reports by the 2nd working day of the new month. To initiate value-added projects customers. Execution of emails, replies within 1 working day Contract documents, check end dates and renewals
documentation. The role will be based in the office 2/3 days per week and as such they need someone who is disciplined
documentation. The role will be based in the office 2/3 days per week and as such they need someone who is disciplined
Afrikaans and English essential Apply now to be part of our team overseeing data center/server farm security
constructive, and respectful communication at all times with clients as well as internally with all Syrex with suppliers and product teams are done in a timely manner •Supporting the team by assuming other team administrative requirements of the role •Ticket management, Time Management and Individual Admin Management •Tickets with work notes or discussions with the client •Time spend to be recorded accurately on every ticket •Ensuring tickets are addressed before the specified time to ensure that tickets don't exceed the SLA threshold
deadlines. Ability to work independently and as part of a team. Excellent report-writing and communication