achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi as all other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health
Our client is seeking an Arabic Customer Service Host to join their team , the right candidate will be be responsible for customer queries, email and online chats in Arabic Language. Duties include, but not not limited to: Responding to customer queries by telephone, email and online chats in Arabic Language pertinent information into relevant databases Customer relationship building & management Problem shift Handling and taking full responsibility for customer related queries Performing extra tasks given by
client in the service industry is looking for an experienced and well-spoken Customer Service Agent (UK campaign) equivalent Minimum of 5 years' experience in a customer service agent/ contact centre agent role Evidence Strong values in customer service Good initiative and judgement skills Team player Customer Focus: excelling excelling at customer service & able to build rapport Familiar with Data Protection Act Communication positively impacting customer satisfaction and sales opportunities. Establish customer enquiry through effective
a Spanish Customer Sevice Host based in Ceuta. Due to the geographical locations we service, please note clients You will be responsible for: Responding to customer queries by telephone, email and online chats in pertinent information into relevant databases Customer relationship building & management Problem shift Handling and taking full responsibility for customer related queries Performing extra tasks given by
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings things. About the Role: As a German Customer Service Representative, you will play a crucial role in facilitating client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Start date: 15 July 2024 Requirements: Fluent in German Fluent in English Documents Minimum of one year of experience in customer service Willing to work shifts Salary: R18 269 Per
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health
“Sales Representative – Food Services (JB4426) Cape Town, Western Cape R15 000 CTC plus commission Permanent results-driven sales representative to join their team. As a sales representative, you will be responsible building relationships with customers, and driving sales growth in the food services sector. Minimum Requirements: South African food services market 2 – 5 years of sales experience in the food services industry Duties: strategies to achieve sales targets and expand our customer base. Identify and pursue new business opportunities
Growing Technology company Description Customer Support Representative R14k - R18k Cape Town Excellent career delivering exceptional service and creating a seamless experience for their customers. Reporting to the Manager fundamental information about company services and booking procedures. Aid customers and in navigating and utilizing utilizing the app and website. Accurately document customer interactions, complaints, and queries for potential multiple tasks simultaneously. Basic knowledge of customer service principles and practices. Familiarity with
required, to ensure a high standard of client service is delivered at all times.
Key duties
legislation, accurately and in accordance with the Service Level Agreements.