Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Leadership Team Management: Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback.
is seeking a Collections Team Leader to join their team. Ensure that the team and the agents' key performance met in line with business requirements • Ensure team and agents quality standards are met and that a targets in line with departmental requirements • Meet team efficiency targets as per KPA requirements for department Promote excellent customer service orientation within team of Agents and across the wider business • Continuously up to date and accurate • Manage and track the team's performance hourly, daily, weekly and monthly •
a Junior CNC Setter / Storeman / NIGHT SHIFT team leader THIS IS A PERMANENT NIGHTSHIFT POSITION SOUTH Deburring Ensuring team completes unfinished day shift production tasks Ensuring team sets up and prepares
skills to the next level? Join our team as a Workshop Team Leader and play a pivotal role in shaping convert new business accounts, including cold calling potential clients. Administrative Responsibilities: proven and relevant experience in a management or team leader role within a material lifting industry, construction
professional and organized Debtors' Team Leader to join their finance team. The position requires an efficient debtors' team leader`s primary purpose is to provide guidance, instruction and leadership to the team to ensure overdue debts Providing guidance and support to team members to ensure efficient workflow Handling and management Minimum of 3-5 years' experience as team leader in a debtors department, preferably in a fast results orientated Attention to detail Must be a team player Time management and organizational skills
experience in people management and leadership. As Team Lead of Data Management -you will be responsible leadership for the Account Static & Opening team - and spearhead internal and external stakeholder
a dynamic and driven Healthcare Recruitment Team Leader to join our Cape Town office. This is an exciting inspire a team to achieve outstanding results. Key Responsibilities Lead and manage a team of recruitment providing guidance support, and training to ensure team success. Develop and implement effective recruitment metrics to identify areas for improvement and drive team performance. Ensure compliance with all relevant growth by achieving and exceeding individual and team targets. Proven experience in the UK healthcare
Description Team Leader: Telecoms Technician (Cape Town) Our client is looking for a Team Leader who can driver's license Experience in managing a small team of technicians Experience in the Telecommunications
of clients so you do not have to rely on cold calling Our company structure is different than other Insurance winning team The post Team leader, Sales manager, Insurance sales / insurance broker. Calling on government
Service Team Leader to join their team. Manage, coordinate and track the Customer Service team activities schedule • Address breaches of policy and process with team member to ensure it gets resolved and to eliminate control self-assessments. • Motivate customer service team members to perform at their best by living the values environment. • Monitor, coach and develop customer service team members to ensure that they maximise their performance • Active performance management of operational teams • Builds relationships with key stakeholders in