the customer relationship database and logging call details as per procedure in order to address query
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
prepare you for a successful career in the contact center industry (should the candidate say they have experience aligned to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
prepare you for a successful career in the contact center industry (should the candidate say they have experience aligned to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
insurance either as a broker agent or tied agent Call center agents not preferred unless they have a minimum
diesel pump rooms, agricultural coops, fitment centers, fleet owners, automotive dealerships, and more
work within a financial sales outbound contact center where you will receive qualified leads, you will literacy (including Ms Office) to interface with multi-system technology. FAIS compliant if previously
work within a financial sales outbound contact center where you will receive qualified leads, you will literacy (including Ms Office) to interface with multi-system technology. FAIS compliant if previously
commercial buildings, hospitals, data centers etc. Interfacing with multi-disciplinary engineering team and
presentable
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively ▪ Ability to work under pressure. ▪ Ability to multi-task, set priorities and manage time effectively