company are boundless If you have a passion for customer service, a commitment to exceptional quality,
Are you a Customer Success Manager who's not concerned with shaking off that title? We also call it Advice believe the best way to attract and retain happy customers is not by selling them anything but helping them levels of delight to prospective and existing customers. About the Company We pride ourselves immensely receive, consummately professional, world-class customer service. We offer exceptional telephone services how they want and manage everything themselves. We call it Freedom. About the Job The position involves
motivated and customer-oriented individual to join them as a European-Speaking Car Rental Agent. The ideal
Spanish etc. will be acceptable) possess outstanding customer service skills and demonstrate proficiency in
You will be responsible for assisting European customers travelling to South Africa with rental enquiries
pickups/drop-offs, provide excellent customer service, ensuring all customer needs and concerns are addressed
valid Drivers License
At least 2 years of customer facing sales experience
Excellent planning
Our retail client is looking for an experienced Senior Project Manager/ Programme Manager who has gained in-depth Supply Chain experience specifically pertaining to the ‘picking and packing' SCM process (both perishable and non-perishable products) within an innovative Online Digital division. Thi
maintaining store records, managing inventory, handling customer inquiries, and coordinating with store staff to levels to ensure adequate stock is available Handle customer inquiries and complaints in a prompt and professional management skills Excellent communication and customer service skills Proficient in Microsoft Office Trustworthy and honest Time management Exceptional customer service
and follow up with phone calls to set up meetings or arrange virtual calls.
and follow up with phone calls to set up meetings or arrange virtual calls.
insurance either as a broker agent or tied agent
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design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing interrogate customer insights and segmentation. Analyse direct response efforts and customer profiles to a deeper understanding of customer behaviour and trends, including customer contact management. Share them on performance. Recommend business process/customer journey improvements based on feedback. Marketing