Duties are, but not limited to:
company has an opportunity for an Application Support Agent available within their Managed Service and Software
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes
At SA Baking Supplies, we rise to your occasion by making baking easy and convenient for every baker, whether you do it at home or practise it as your profession. Our aim is to cater for the full circle of your baking needs, and we are currently looking for shop assistants to join our team Cashier D
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
beneficial but not a must.
Quoting Sign up a minimum of 5 active lead referral agents Weekly report writing Keep up to date and fully term insurance either as a broker agent or tied agent Call center agents not preferred unless they have
Quoting Sign up a minimum of 5 active lead referral agents Weekly report writing Keep up to date and fully term insurance either as a broker agent or tied agent Call center agents not preferred unless they have
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre