company based in Centurion would like to employ a Service Co-ordinator. This company has a stable staff compliment installation of new cabinets Assist Customers with after sales service related to to newly installed cabinet allowance for the assistants when travelling Arrange customer collections for orders All courier arrangements deliveries (Except exports) Ensure the completed service report and certificate was sent to client File and targets, operational difficulties Log full servicing on Reddot CRM as needed by HQ (Equipment) Update
technical support department, drive exceptional customer service, and enhance their support processes and procedures networking protocols, internet technologies, and ISP services. Excellent leadership, communication, and interpersonal motivation and job satisfaction. Customer Support Excellence: Maintain a customer-centric approach by ensuring and effective resolution of customer inquiries, technical issues, and service requests, while maintaining maintaining a high level of customer satisfaction. Escalation Management: Serve as the primary point of contact
networking protocols, internet technologies, and ISP services.
Marketing, or a related field
address and implement improvements on client service given
in Centurion, Gauteng, to provide excellent customer service.
Candidates with strong communication information
Requirements
has been servicing the mining industry since 2014 and is renowned for it outstanding service delivery availability, cost efficiency and performance and customer relations, and teamwork.
address and implement improvements on client service given Monitor all feedback Ensure all processes consistency in customer communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive handle escalated customer inquiries or complaints effectively. Proficiency in customer relationship management Office Suite. Knowledge of automotive products, services, and industry trends. Ability to work in a fast-paced
greeting members and delivering exceptional customer service assistance.
Key Performance include:
commission belt scales and conveyor equipment at customer sites worldwide Maintenance and Repair: Perform of installations, maintenance activities, and service reports Provide detailed technical reports to management and clients as needed Customer Interaction: Interface directly with customers to understand their requirements requirements, provide technical support, and ensure customer satisfaction. Develop and maintain strong relationships identify opportunities for upselling products and services. Provide technical expertise and support during