Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations problems. Experience and Qualifications - Minimum of 2 to 3 years practical and relevant experience, within
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations problems. Experience and Qualifications - Minimum of 2 to 3 years practical and relevant experience, within
Qlikview to drive business insights.2. Claims Management
will develop with time.
Hybrid working model - 3 days a week based at Head Office in Centurion.
Tasks
experience SLA Service Delivery experience ITIL Version 3 Process Knowledge and experience E-mail security knowledge Good understanding and adherence to the ITIL version 3 framework. Incident Management, Service Request fulfilment
Certificate in a related qualification. Relevant 2 years' experience in a similar environment inclusive
ficial: Relevant Tertiary Qualification.
will be highly beneficial. Experience: A minimum of 2 years' relevant experience. Software Proficiency:
Certificate in a related qualification. Relevant 2 years' experience in a similar environment inclusive
>If you have not received a response within two (2) weeks from applying, your application was most likely