greeting members and delivering exceptional customer service assistance.
Key Performance include:
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
Provide excellent customer service to give customer a great shopping experience – Assist shoppers to
Safety
and ensure consistent delivery of excellent Customer service across all departments
Duties &
full and on time
Achieve agreed Customer Service turnaround standards
Ensure deliveries
deliveries to Customers by the couriers are within agreed service standards
Monitor Customer
administration, capturing waybills, and providing basic customer service. If you have a background in transport and records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
administration, capturing waybills, and providing basic customer service. If you have a background in transport and records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
points of purchase in store and efficient customer service.
Duties and responsibilities Industry NON-NEGOTIABLE
qualities of the company.