closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the
REQUIREMENTS:
Minimum of 3 years telesales/call center environment
MUST RESIDE IN RANDBURG
setter
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
and determining business potential
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
starter position. Call Centre experience would be a bonus. The position entails taking calls from customers
Management Team, Merchants Department, Impacted Call Centre Agents.