Certifications (Microsoft, Adobe, VMware. etc.)
technical issues General networking TCP/IP, DHCP, DNS (CompTIA Network certified is preferred). Additional certification
assigned. Minimum requirement Matric A , N certified (CompTIA) or equivalent Microsoft or Novell qualification
role in a Call Centre Certifications: Official CompTIA A and/or N Official Microsoft Certified IT Professional
certificates Firewalls and Cybersecurity Desirable: CompTIA Security Required Skills and Experience At least
Requirements:
project certification (example) PMP® Certification CompTIA Project