QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
Job Title: Aftersales & Continuous Support Administrator
Location: looking for a proactive Aftersales & Continuous Support Administrator to join our team. This role involves involves providing comprehensive administrative support to the aftersales and site services team. Key tasks Responsibilities:
Administrative Support:
Technical Support:
Job Title: Aftersales and Continuous Support Engineer
Location: Support Specialist to join our team. The successful candidate will support the Aftersales team activities, and providing administrative support to the Spares & Site Services department.
Key
l> Technical and Administrative Support: Performance
Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motivated Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
BIT002868-Cha-1 Our client is looking for a Technical Support Engineer to join their IT team to assist with ensuring remote desktop connections to provide immediate support. Qualifications: BS degree in Information Technology experience as a Technical Support Analyst, Service Maintenance Administration ,Desktop Support Engineer, IT Help
a Field Support Engineer to join our team and provide on-site technical support and assistance clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
Qualifications
management of the PANstrat support function with specific focus on providing support to the lodge and regional development process and support the rollout of new development projects.