Responsibilities:
clients esteemed team. Key Responsibilities: Client Relations: Nurture and maintain solid relationships
change management procedure is adhered to. Client Relations Ensures that all interactions with Clients
track client service records. Build and manage client relations to ensure trust and satisfaction. Provide
process including researching new clients, reviewing FICA requests, FICA related workflows, responding to FICA
process including researching new clients, reviewing FICA requests, FICA related workflows, responding to FICA
improvements, SOPs and expectations, and external client labour relations compliance requirements.
8-10 years of experience in client service, account management or a related role within a brand
agency
g with clients in stores