To effectively and efficiently promote group bookings on-board our cruise ships for the local and international Partners as well as Event Companies with group bookings. Provide superior customer service to encourage Provide excellent customer service throughout the booking process, addressing any concerns or enquiries promptly emails within a 24 turnaround time • Manage group bookings from A-Z , including but not limited to chasing changes and additions as needed • Book and manage International Group Bookings • Manage special projects that
This job profile is not an exclusive list of responsibilities and could be changed
person will represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will
product teams to develop and promote unique and exclusive travel experiences.
requests from Sales agents from quote to provisional booking. Ensure accurate and timely quotations, aligning outstanding provisional bookings and manage expiry reports. Maintain booking integrity and ensure all all relevant documents are uploaded in the booking file. Handle provisional changes efficiently and communicate updates to Sales agents. Ensure seamless handover of bookings to Journey Specialists for confirmation. Possess Working knowledge of TourPlan and WETU or similar booking/operating systems. Excellent attention to detail
requests from Sales agents from quote to provisional booking. Ensure accurate and timely quotations, aligning outstanding provisional bookings and manage expiry reports. Maintain booking integrity and ensure all all relevant documents are uploaded in the booking file. Handle provisional changes efficiently and communicate updates to Sales agents. Ensure seamless handover of bookings to Journey Specialists for confirmation. Possess Working knowledge of TourPlan and WETU or similar booking/operating systems. Excellent attention to detail
and transfers.
RESERVATIONS
vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop
vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop
timeously in Syspro, costing books and blend sheets and Toll Price Books Reconcile standard and actual volumes (Profitability) Maintaining toll price books Zap sales reports. Analyse ICIS data & report clients. Export Price Books (DDP variance analysis) Setting up monthly sales price book discussion meetings