and sell products/services using solid arguments to existing and prospective customers. Minimum Job Requirements: existing/potential customers to meet their needs. Establish, develop and maintain positive business and customer relationships relationships. Customer leads through cold calling. Expedite the resolution of customer problems and complaints status reports. Supply management with reports on customer needs, problems, interests, competitive activities activities, and potential for new products and services. Keep abreast of best practices and promotional trends
and sell products/services using solid arguments to existing and prospective customers.
Minimum
cost-benefit and needs analysis of existing/potential customers to meet their needs.
locations etc. Service Level Agreements are met between MacDonald's Transport and its customers. Assets and that all equipment / machinery is serviced within the allowed service intervals and planned COF's updated under your control maintain high level of service to customers. Preparation and submission of leave schedules schedules in such a manner as to not effect customer requirements. Administrative duties and Document control
locations etc. Service Level Agreements are met between MacDonald's Transport and its customers. Assets and that all equipment / machinery is serviced within the allowed service intervals and planned COF's updated under your control maintain high level of service to customers. Preparation and submission of leave schedules schedules in such a manner as to not effect customer requirements. Administrative duties and Document control
employees are focused on exceeding customer expectations for service, quality, cleanliness and values. organizational goals.
Analyse market trends, customer feedback, and competition to identify opportunities of operational assets.
Speed of Service
Monitor and analyse key performance related to speed of service, including order processing time, delivery timelines, and customer wait times.< in operational processes that impact speed of service.
Work closely with operational teams
employees are focused on exceeding customer expectations for service, quality, cleanliness and values. organizational goals.
Analyse market trends, customer feedback, and competition to identify opportunities of operational assets.
Speed of Service
Monitor and analyse key performance related to speed of service, including order processing time, delivery timelines, and customer wait times.< in operational processes that impact speed of service.
Work closely with operational teams
engage potential customers over the phone and promote our fibre products and services. The ideal candidate calls to prospective customers to introduce and sell our fibre products and services. Utilize persuasive communicate features, benefits, and pricing to customers. Identify customer needs and tailor product offerings to consistent basis. Record accurate and detailed notes of customer interactions and sales transactions in the CRM Provide exceptional customer service and support to ensure a positive customer experience throughout
engage potential customers over the phone and promote our fibre products and services. The ideal candidate calls to prospective customers to introduce and sell our fibre products and services. Utilize persuasive communicate features, benefits, and pricing to customers. Identify customer needs and tailor product offerings to consistent basis. Record accurate and detailed notes of customer interactions and sales transactions in the CRM Provide exceptional customer service and support to ensure a positive customer experience throughout
client(s) with good customer service in all aspect of administration and delivery of service. 2) Account Development: with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation Oversee relationship with service providers and partners and ensure all the services are delivered properly
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with