analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
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We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
conducted by SARS. Assist with reporting requirements for the Financial Intelligence Centre (FIC) and Statistics Communicate with third-party stakeholders such as SARS, FIC, Stats SA, external auditors, and consultants on tax-related standards Financial Intelligence Centre Act, 38 of 2001 They believe in fostering an inclusive
conducted by SARS. Assist with reporting requirements for the Financial Intelligence Centre (FIC) and Statistics Communicate with third-party stakeholders such as SARS, FIC, Stats SA, external auditors, and consultants on tax-related standards Financial Intelligence Centre Act, 38 of 2001 They believe in fostering an inclusive
financial planning, management, and reporting
Call, run, and minute regular bi-weekly Finance Meetings
prepare all SARS payments on e-filing within the stipulated time frames, and interface with SARS related
production of AFSs
Maintain compliance with SARS, the Compensation Commissioner, and the CIPC in
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be