stakeholders within the company of emergencies Ensure ticket system is maintained and updated at all times Minimum
stakeholders within the company of emergencies Ensure ticket system is maintained and updated at all times Minimum
NQF 5
Experience:
all support calls are attended to and that all tickets are resolved within the SLA. • P1 & P2 issues hours) • Ensure frequent updates are captured on the ticket for visibility to all parties. Must have Experience
improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
improvement
channels such as phone, email, Freshdesk support tickets • Ability to provide step-by-step technical help inclusion. Accountability • Ensure his/her support tickets are completed correctly and timeously. • Completion
improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
diagnoses; Conducts skilfully, an advanced physical examination utilizing the four basic assessment techniques Synthesizes and interpret history and physical examination findings to make an appropriate diagnosis and Clinical Diagnosis Interprets history and physical examination findings to identify a health problems and makes relevant to findings in history and physical examination findings; Applies in depth knowledge of anatomy
working units Pulling data from accounting system Examines and analyses production records, such as time