and Supplier complaints. Co-odinates and control customer complaints, supplier complaints, NCR's and corrective
and Supplier complaints. Co-odinates and control customer complaints, supplier complaints, NCR's and corrective
the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives and ability to handle customer inquiries and complaints Customer Support experience Computer Literacy
planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
failed to comply after 14 days 2. Investigation of Complaints against the backdrop of customer centricity Deliverables: remains the background of all activities Respond to complaints or queries from Unions, individual employees on the Complaints Register with the Funds Administrator (for FSCA purposes) Measures: Complaints register turnaround time dependent on nature of query / complaint and urgency required Positive feedback and compliance exemptions, exceptions, inspection reports, complaints Supervise the administration of registration
outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and external)
regulators Laying of, and defending against, complaints of anti-competitive conduct (e.g. cartels and
regulators Laying of, and defending against, complaints of anti-competitive conduct (e.g. cartels and
outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and external)