Telecommunication Central Reservations Manager – Hotel Chain The Reservations Manager is responsible for for managing the reservations process and operation in the properties – 5 Hotels with a total of 465 Rooms for the property. He/She also ensures that the reservations team adhere to policies and procedures implemented internal sales and upselling of all facilities. The Reservations Manager works closely with the Revenue Management manage day-to-day optimal room occupancy. The Reservations Manager ensures all related systems are configured
Telecommunication Central Reservations Manager – Hotel Chain The Reservations Manager is responsible for for managing the reservations process and operation in the properties – 5 Hotels with a total of 465 Rooms for the property. He/She also ensures that the reservations team adhere to policies and procedures implemented internal sales and upselling of all facilities. The Reservations Manager works closely with the Revenue Management manage day-to-day optimal room occupancy. The Reservations Manager ensures all related systems are configured
PURPOSE
To proficiently oversee product reservations and scheduled tour operations to surpass client client-scheduled tours and transfers.
KEY RESPONSIBILITIES
RESERVATIONS SHARED MAILBOX
RESERVATIONS
TOUR
quotations for all requested services
Make reservations for all requested services
Acknowledge
/>Maintain communication with agents regarding reservation status, payment terms, deadlines, and booking
necessary
Manage documentation for all reservations including itinerary planning, travel packs,
about services and facilities, and processing reservations accurately and efficiently. The ideal candidate availability, rates, and hotel amenities. Processing reservations accurately on the system. Assisting guests with promotions. Following up with guests to confirm reservations and providing additional information, as needed
about services and facilities, and processing reservations accurately and efficiently. The ideal candidate availability, rates, and hotel amenities. Processing reservations accurately on the system. Assisting guests with promotions. Following up with guests to confirm reservations and providing additional information, as needed
assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being flights, cars, and making hotel and restaurant reservations. Screening phone calls and routing callers to
to analyze and reconcile complex accounts and reserves, variances & stock holding
enhance actuarial models to accurately estimate reserves, cash flows, and financial projections.
Analyze
to analyze and reconcile complex accounts and reserves, variances & stock holding Knowledge of import