This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
touches, freeing people from limitations. We will be calling all government workers and offering them products products, we have an exsiting data so no cold calling. Making calls Handling objections Taking down information working with government workers. Previous 1 year call center experience. Matric Certificate Basic And
Are You a passionate energetic individual with a drive for sales? Migarda Investments is a National Telkom dealer that has 40 Telkom stores operating in 3 different regions across the country (KZN, WC and NC). We are looking for Target driven individuals to join our sales team to fill roles in our T
talented Sales through service Financial wellbing Agents with a passion for helping Australians This role
talented Sales through service Financial wellbing Agents with a passion for helping Australians This role
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular assessments Conduct regular performance reviews with agents and take the necessary corrective action. Respond replace agents or hire new agents depending on the needs of the business Managing all agent absence and with the Manager creating incentive plans to drive agent performance or special campaigns The TL needs to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular assessments Conduct regular performance reviews with agents and take the necessary corrective action. Respond replace agents or hire new agents depending on the needs of the business Managing all agent absence and with the Manager creating incentive plans to drive agent performance or special campaigns The TL needs to detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
followed timeously and accurately. Responsibilities : Calling on members exiting, entering, retiring and nearing Outlook) Customer service experience (KYC) – Inbound and Outbound Ability to deal with all types of