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Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
ting production issues relating to drawings of parts, assemblies and jigs
Troubleshooting production issues relating to drawings of parts, assemblies and jigs Liaising with technical staff different manufacturing metho Qualifications and Experience: NQF Level 6 Tertiary qualification in Draughting Draughting Minimum 2 year of 2 years full time experience with 3D modelling and drawings using SolidWorks
Monthly) Monitor WhatsApp groups and respond in real time Inform problem/issues to the relevant department ticket system is maintained and updated at all times Minimum requirements: A Grade 12 (Matric) Diploma/Degree Diploma/Degree in Supply Chain/related is preferred 2years experience in a logistics or transportation environment interpersonal skills Ability to work independently and as part of a team Ability to work shifts A valid drivers
Monthly) Monitor WhatsApp groups and respond in real time Inform problem/issues to the relevant department ticket system is maintained and updated at all times Minimum requirements: A Grade 12 (Matric) Diploma/Degree Diploma/Degree in Supply Chain/related is preferred 2years experience in a logistics or transportation environment interpersonal skills Ability to work independently and as part of a team Ability to work shifts A valid drivers
JHB001767-Laka-1 Join our dynamic team as a Customer Experience Specialist, where you'll ensure exceptional service and provide solutions to enhance their experience. Be a part of an innovative environment focused on Problem-solving capabilities - Ability to work as part of a team - Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality - Excellent interpersonal to travel internationally WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE ? - 6 - 8 years in software
requirement
Experience Required:
Previous experience would be beneficial, not
not a requirement
Syspro or ERP computer experience will be an advantage
Computer literacy and
quoted per modality, obtain selling prices for parts if required
Follow up with customers on quotes
/>Create job card as per scheduled appointment
If parts are quoted, check stock on hand and transfer to
Engineers inventory once they have provided feedback on parts used
Authorizing job cards and
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for data entry skills Proficient in English 2 years' experience in a service desk role Ability to effectively tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
strategic thinker who has notable management experience and will be willing to lead this team to excellence focussed on expansion. If you are looking to be part of a dynamic, fast paced environment this role is initiatives Budgeting and forecasting Accurate and timely reporting Monitor financial controls, governance Suné today Job Experience & Skills Required: Qualifications: Qualified CA(SA) Experience: Minimum 5 years years commercial experience required Service industry experience is advantageous If you are interested