documentation. • Supports Engineers on customer calls when needed. • Design and implement network segmentation
agri businesses
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
Interaction: - Engage with clients through meetings, calls, and emails. - Issue Handling: - Handle tickets through configuration, and resolve production support calls. - Change Management: - Raise Change Requests (CR's)
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
support. Interaction with clients through meetings, calls and emails. Handling tickets and tasks with the the analysis and resolution of production support calls. Raising Change Requests (CR's) and writing Functional
information needed, calling on customers with field salespeople and evaluating sales call results. Scope and
Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production issues