Freerecruit
Allandale
Minimum Requirements: Essential: Grade 12 / Matric Up to 6 months’ retail experience Computer literate
loading and off-loading of stock Ensure items without barcodes are clearly marked Assist with back shopping
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Midrand
requests from varied inbound sources into the companys Call Management System.
Required to ensure that
can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined
specific processesEnsure that 98% of all calls are answered within 30secondsAccountable
confirm customers informationUpdate the call at least once a day with all correspondences and
customerEnsure that the call classification matches the call descriptionEnsure that
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Freerecruit
Allandale
and receive POD. Sign trip sheets in at the POD clerk and ensure that all documents that were assigned
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Jobs 4 All
Allandale
absence to Manager immediately with a telephone call · Submit all leave request timeously to enable proper
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