Midrand
Negotiable
Midrand
requests from varied inbound sources into the companys Call Management System.
Required to ensure that
can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined
specific processesEnsure that 98% of all calls are answered within 30secondsAccountable
confirm customers informationUpdate the call at least once a day with all correspondences and
customerEnsure that the call classification matches the call descriptionEnsure that
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Masa Outsourcing LtdSouth Africa
years' min experience in Guarding Sales Good Cold calling skills Excellent sales and negotiation skills Proven
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Masa Outsourcing LtdSouth Africa
years' min experience in Guarding Sales Good Cold calling skills Excellent sales and negotiation skills Proven
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IsanqaMidrand
support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing
support • Interaction with clients through meetings, calls and emails • Testing CR's (Change Requests) and
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