understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication incident is reassigned to other functional levels such as 2nd Level, Field Service Engineers etc. Ensure that and update incidents via the activity history entries Responsible for escalation for P1 incidents via
within budget and timelines and to the correct level of quality and performance to enable client services core duct and fiber routes, spurs, and PoP sites entries, MMRs. Develop Policies, Procedures, Processes
team. To coordinate for part issuing & data entry in the system. To help & support all kinds of
team. To coordinate for part issuing & data entry in the system. To help & support all kinds of
Finance, Business, Accounting, Engineering or Economics
follow the up until completion.
QUALIFICATION
Having
trends, competitor activity and other external economic factors to ensure the development of appropriate forecasting to optimize production, sales and stock levels. Initiate and manage the development of sound advertising years at management level Essential: Ability to think, plan and execute at strategic level. Ability and confidence and form valued working relationships across all levels. Well–developed and effective negotiation and influencing
trends, competitor activity and other external economic factors to ensure the development of appropriate forecasting to optimize production, sales and stock levels.
general ledger accounts.
accounts, which also include processing various entries and performing reconciliations across the various