assist a manager or Department head. Screening calls and taking professional messages. Preparing reports
communication to customers and team members ● Manage Call Log ● Follow up on leads and quotes ● Provide Prepared
exposure to machinery noise, dust, and chemicals. Shift work and overtime may be required to support production
accordance with company procedures. Using the Weekly call planner (SPI Tool), to work out daily priorities
accordance with company procedures. Using the Weekly call planner (SPI Tool), to work out daily priorities
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer
on-site repairs when necessary. · Be available for on-call duty as required. Education: High school diploma
all jobs on mobile tech. Facilitating customer calls, complaints and queries; ensure it is followed through