Shopping Centre Manager - Pretoria Primary Purpose of the Job To oversee the property's performance with five years of current Centre / Property management experience · Shopping Centre Management certification experience · Centre Management experience at a regional shopping centre · 5 years relevant Centre Management
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Productivity Meet or exceed performance targets, including call handling time and resolution rates. Manage time handle a high volume of calls. Contribute to the overall efficiency of the call centre operations j) Team
Reference: JHB003177-LdS-1 To manage a centre by optimising all trading opportunities, including lease REQUIREMENTS: 5-8 years experience in the property/centre management industry. Minimum qualification grade Manager Inspections with Facilities Specialist centre Ad hoc inspections where necessary Tenant Installations brokers, public & community) Tenants Monitoring of Call Logging system - logging, follow-up, reports, trends Implementation of standard tenant criteria per centre Revamps & Upgrades Visioning sessions with
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
Are you a night owl? Then our Supervisor role is for you to lead our night shift with expertise and compassion responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
Are you a night owl? Then our Supervisor role is for you to lead our night shift with expertise and compassion responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
in a manufacturing environment/plant.
Night shift only. 21h30 to 05h30
Own transportation
through to the call centres and extract that from the reports received from the call centres.
Experience
various agencies and call centres.
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction