effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
of experience as a Retentions Agent
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and
being comfortable with outgoing phone calls is a must (Cold calling) Knowledge of marketing techniques and Teamwork - Reach out to peers and work with supervisors to establish an overall collaborative working
being comfortable with outgoing phone calls is a must (Cold calling) Knowledge of marketing techniques and Teamwork - Reach out to peers and work with supervisors to establish an overall collaborative working
Operate Data Centre Networks based on Cisco ACI & Nexus
- Troubleshooting of Data Centre network
/>Collaborate and partake in CoE and CoP for Data Centres
actions, provide professional expertise for supervisors in creating and executing action plans
•
Represent the company at DRC (Dispute Resolution Centre) and CCMA.
• Present appropriate IR related