and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons when operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
business prospects.
Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
languages
administrative support position in the organisation and will co-ordinate and execute administration tasks. The incumbenthas
project schedule by monitoring project progress, co-ordinating activities, resolving problems. Prepare
Control. Monitoring staff start and finish times. Co-ordinate any overtime work required. Be available
coach within a high paces sales and telesales call centre environment
Competencies:
·
understanding of sourcing requirements Leading and co-ordinating end-to-end talent acquisition services
understanding of sourcing requirements Leading and co-ordinating end-to-end talent acquisition services